Group Alerts FAQ

A Group Alert is a one-way message you send to a group of people at a scheduled time. When the time arrives, everyone in the group gets the same alert on their phone - no group chat, no replies, no clutter. Think of it as a broadcast: you write the message, set the time, and it goes out to everyone at once. Group Alerts are sent through The Notifier app. Recipients need the app installed and must have joined your group (via a link or QR code). You never see their phone numbers or email addresses - and they never see yours. That's one of the main benefits: you can reach people without sharing contact details.

Group Alerts are one-way broadcasts; texts and emails typically require contact info and allow replies.

Use Group Alerts when you want to:

• Announce something - Class cancelled, venue changed, event starting in 10 minutes.
• Remind people at a specific time - “Meeting in 5 minutes,” “Check-in opens now.”
• Keep contact info private - Coaches, teachers, organizers who don't want to share personal numbers.
• Avoid reply chaos - One-way updates instead of “OK,” “Thanks,” and long threads.
• Reach people on their own schedule - Message is delivered when you choose, not when you hit Send.

Stick with texts or email when:

• You need a reply or two-way conversation.
• People prefer to stay in their usual messaging app.
• You're reaching people who don't use smartphones or won't install an app.

Use Group Alerts when you:

• Want to send one message at a specific time (e.g., “Doors open at 7 PM”).
• Don't want a constant stream of replies or reactions.
• Need to reach people who aren't glued to a chat app.
• Want to schedule reminders in advance (e.g., “Session starts tomorrow at 9 AM”).

Use group chat when:

• You want ongoing discussion, questions, and collaboration.
• People need to react, reply, or coordinate in real time.

1. Open Push Settings (or the Group / Alert tab).
2. Tap to create or edit your group name (e.g., “Soccer Team,” “Math 101”).
3. You'll receive 3 free Alert Credits to start. Each Group Alert uses 1 credit.
4. Invite people: tap Share invite link or Show QR code, then share the link or display the QR for people to scan.
5. When someone joins, they appear in your group. You need at least one member (besides yourself) to send a Group Alert.
6. Go to the Schedule screen (plus button). Create a new alert, write your message, pick the date and time, and turn Group (or Push) on.
7. Tap Schedule Alert. The message will be sent to everyone in the group at the chosen time.

Everyone who joins must have The Notifier installed. They'll receive a prompt to join your group by name.

You start with 3 free Alert Credits. Each Group Alert you send costs 1 credit. When you run out, you can buy more in the app. Your first purchase includes the Backup feature, which lets you restore your groups and credits if you get a new phone. If you need "Pro" features like more members, multiple groups, or more group alerts then you can upgrade to one of our affordable subscription plans.

Yes. The personal version of The Notifier supports up to 100 members per group. If you need larger groups, multiple groups, or advanced management (e.g., sub-groups), then you can upgrade to one of our affordable subscription plans.

1. Someone sends you an invite link or a QR code.
2. Tap the link or open The Notifier and scan the QR code.
3. A screen will show the group name and ask if you want to join.
4. Tap Join. You'll then receive Group Alerts from that group. You need The Notifier installed and notification permissions enabled.

You can Pause a group. In My Groups, open the group and tap Pause. You'll stop getting alerts from that group, but you remain a member. Other members are not affected. Tap Resume whenever you want to start receiving alerts again.

In My Groups, open the group and tap Leave. You'll stop receiving Group Alerts from that group and will be removed from the group. You can always rejoin later if someone sends you a new invite link.

Yes. You can join as many groups as you like. Each group appears in My Groups, and you can Pause or Leave any of them independently.

1. Tap the plus (Schedule) button.
2. Enter your message and optionally a note or link.
3. Choose the date and time when the alert should be sent.
4. Turn Group (or Push) on.
5. Tap Schedule Alert. The message will be delivered to all active members at that time. Make sure you have at least one Alert Credit.

No. Apple and Android do not allow us to add an alarm to a Group Alert. Alarms can only be set for personal alerts.

They receive an alert on their phone with your message, similar to a text or app notification. They can tap it to open The Notifier and see the full message, note, and any link you included.

No. You schedule the alert in advance. When the time comes, The Notifier's servers send the message to all group members. You don't need to have the app open or be online at that moment.

No. Group Alerts are pushed to their devices. As long as they have notifications enabled and have joined the group, they'll receive it when it's sent, even if the app was closed.

No. When you join a group, the owner only knows that a new member joined and does not receive your phone number, email or any other personal identifiable information.

When you leave, you stop receiving alerts from that group. Your membership is removed from the group's list. The Notifier does not retain your contact information for that group after you leave.

Check that:

1. The Notifier is installed and up to date.
2. Notification permissions are enabled for The Notifier.
3. You have an internet connection.
4. The invite link or QR code is valid and from the correct group.

If it still doesn't work, ask the group owner to send a fresh invite link.

Nothing happens. That group still remains connected to your phone.

No. The existing group on your phone remains connected to your phone. The best way to "transfer" your group is to simply create a group in your subscription account and invite the members to it. Follow these steps:

1. Sign in to your subscription account.
2. Create the group (you can give it the same name).
3. Click on "Invite Link" and copy it.
4. Open The Notifier app on your phone.
5. Schedule a new group alert.
6. Paste the invite link into the Link input.
7. Add a short note to explain why the member should click the link and join the new group.
8. Send the alert.

Nothing happens. They will still be members of the group on your phone.

Common causes:

1. No credits - Purchase more Alert Credits in Push Settings.
2. No group name - Create and save a group name in Push Settings.
3. No members - You need at least one other person in the group. Invite people via the link or QR code.

After tapping Pause, it can take a moment for the change to apply. Pull down to refresh on the My Groups screen. If you still receive alerts, try leaving and rejoining the group, or contact support.

Yes, if you've purchased the Backup feature. When you set up The Notifier on your new phone, use the Restore option and sign in with the same Apple ID or Google account you used for the backup purchase. Your group names, memberships, and credits can be restored.

Your first in-app purchase automatically includes and unlocks the Backup feature. You will see it in the product description during the purchase.